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Starting from version 4.5, all Excelsior JET purchases include
one year of support and upgrades.
If you do not renew your support contract then, you will automatically
downgrade to
On-line Support.
Note:
You may renew a support contract even after its expiration, but note that
a renewed contract commences from the date on which the previous contract
has expired.
Show prices in:
 |
| Item |
List Price |
 |
| Excelsior JET, Enterprise Edition for Windows Service Contracts |
| Standard Support |
$2,000.00 | |
| Premium Support |
$3,000.00 | |
 |
| Excelsior JET, Enterprise Edition for Linux Service Contracts |
| Standard Support |
$2,000.00 | |
| Premium Support |
$3,000.00 | |
 |
| Excelsior JET, Enterprise Edition for Windows and Linux Service Contracts |
| Standard Support |
$3,000.00 | |
| Premium Support |
$4,500.00 | |
 |
| Excelsior JET On-Demand Support |
| Regular Incident, per hour |
$50.00 | |
| Priority Incident, per hour |
$75.00 | |
 |
 |
| Item |
List Price |
 |
| Excelsior JET, Enterprise Edition for Windows Service Contracts |
| Standard Support |
€1,500.00 | |
| Premium Support |
€2,250.00 | |
 |
| Excelsior JET, Enterprise Edition for Linux Service Contracts |
| Standard Support |
€1,500.00 | |
| Premium Support |
€2,250.00 | |
 |
| Excelsior JET, Enterprise Edition for Windows and Linux Service Contracts |
| Standard Support |
€2,250.00 | |
| Premium Support |
€3,375.00 | |
 |
| Excelsior JET On-Demand Support |
| Regular Incident, per hour |
€37.50 | |
| Priority Incident, per hour |
€56.25 | |
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