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Excelsior Forums


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Everything posted by Barry

  1. I purchased the Jet Professional compiler on January 10, 2005 with the maintenance contract, which states that: "The Customer shall be entitled to receive for free all Product Upgrades released by Excelsior during the term of this Contract." However, I have been having trouble getting information on how I can obtain the new version 4.1 under this contract - no reply to emails to the support department. What is the procedure for getting this? Thank you, Barry
  2. Not sure what is happening, but previous email was sent on December 21 to support@excelsior-usa.com. Excelsior does have my current email address, because I just received an email notification of the upcoming expiration of my service contract. In any case, today I sent new email requests through the webform that you linked and a copy through my email, both of which include my serial number. I also attached a copy of the maintenance agreement PDF file to my emailed message.
  3. I am very interested in this - more so even for the swing bug fixes that were deferred to version 1.5, than for it's new features.