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Window Drops to Taskbar

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Using Excelsior Delivery 1.7

During download, the Welcome window will drop to the taskbar when the "Next" button is clicked. This will occur again when the "Next" button is clicked on the Select Destination Folder window. Occasionally it's possible to complete the download process without the disappearing window effect. Any ideas?

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We apologies for inconvenience. It seems we need your help to reproduce the problem. Could you please write to us by e-mail, support@excelsior-usa.com?

Thanks for the additional information: developer and enduser operating system, compression method and other setting of installation package.

Kostya

Excelsior Installer Team

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Dear Rudy,

Thank you very much for your assistance. It has helped us to reproduce the issue on our side.

The solution requires considerable changes in the installer engine and will be available in the next version of Excelsior Installer. We apologize for inconveniences.

With best regards,

Konstantin

Excelsior Installer Team

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