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Runtime Traps

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Recently I have been fighting a runtime trap #17 error in my code that is compiled with Jet. We have been working with people from Excelsior trying to get a handle on what is causing the problem and it is frustrating trying to deal with it. When I encountered this error I searched the excelsior forums to see if anyone else has encountered this error before. I found several. One problem that I have though is that none of these threads have any information in them because they end with the line "please contact excelsior support". It would be really nice if we could keep posting to the thread instead of dealing with it privately. I have no idea if others have this problem resolved or not, what they are trying, if their problem may be similar to mine. I guess I pose the question of, what is the point of the forum if we are going to handle problems privately?

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