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muteboy

Installation Failure

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I'm trying to install the Excelsior Jet 3.15 on my machine but am getting install errors whenever I try and setup up the JRE.

I have a work companion who was able to do the install before but now can't do the install either. Both of us choose the JRE, click next, then click next on the confirmation screen.

After a second a pop-up appears saying the installaition failed and that we should close all applications and try again.

Any ideas?

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Hi,

First of all, did you see page that suggested you to send a couple of logs to us?

If you saw the page, please send us logs. If not, please post the exact message here.

Thanks.

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